Refund policy

Return & Refund Policy

At Taffy Trading Company, every item is made to order specifically for you.

Because of this, we are unable to accept returns or exchanges for incorrect size, color selection, or buyer’s remorse.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery at jeff869565@aol.com.

To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the issue
  • Photos showing the problem

If your claim is approved, we’ll gladly replace the item or issue a refund at no additional cost.

We appreciate your understanding and thank you for supporting a small business.